Having questions without answers can be a pest. Here are some answers to our customer's most frequently asked questions. Your success is our goal and you can also connect with our customer service team for more information. If you have a product specific question, please see the product pages for the FAQ.

Our customer experience team is available by chat, phone or email.Monday - Friday: 9am - 4pm PST Saturday - Sunday: 8am - 10am PSTAverage answer time: 24h