Frequently Asked Questions

Having questions without answers can be a pest. Let us help you with that!

Pantry Moth Traps

I have my trap out. The moths fly in and out of it, but don't get stuck. What am I missing?

There is a protective layer of wax-like paper over the glue. Once you remove it, the glue will be exposed and the trap will have its maximum effect. See the instructions on the back of the box for more instructions.

Will the pantry moth traps work in my closet for clothing moths?

Probably not. Different moths are attracted to different pheromones. Pantry moth traps work specifically on moths attracted to food. Verify that your moths are Indian Meal Moths (Plodia Interpunctella). These are the most common pantry moths. The two most common clothing moths are the web-spinning clothes moth (Tineola Bisselliella) or the case-making clothes moth (Tinea Pellionella).

I touched the glue on the trap. How do I get it off my skin?

The glue is non-toxic and not harmful, but you do want to avoid contact with it because it is very sticky. If it gets on your skin, gently rub it with vegetable oil and then wash with soap and water. Repeat if necessary.

My traps have lots of moths, but I still see them flying around. What else can I do?

Placing moth traps in your kitchen, pantry, and cupboards will stop the mating process by trapping males. In order to eliminate the overall problem, (females and juveniles included), it is critical to find any contaminated food sources. Look inside plastic bags, cereal boxes, and in the corners of your pantry and cupboards. Look for small globs of webbing with tiny black dots of feces. Remove any contaminated food sources immediately, and dispose of them in a sealed bag in your outdoor trash receptacle. Then clean all areas of your kitchen, pantry, and cupboards with a simple cleaning mixture of vinegar and water.

My traps are out, but they don't seem to be catching many moths. What should I do?

First, ensure that the protective layer is removed from the glue. Next, change the location of your traps to find the ‘sweet spot’. Due to varying airflow in a home, changing the location of your traps to help maximize its trapping efficiency is highly recommended.

How long do these traps last? When should I replace them?

The pheromone attractant is effective for three months once they have been removed from the foil wrapper. After that, they start to lose potency. Dispose of them sooner if they are full of moths. Unopened, these traps will keep their potency for three years after the manufacturer date.

Clothing Moth Traps

How do I know if I have clothing moths?

Clothing moths are seldom seen because they avoid light. They prefer dark, undisturbed areas such as closets, basements, and attics. The common identifiers for clothing moths in your home include irregular holes in natural fiber clothing, silken larvae tubes or patches of webbing on clothing, or white eggs that are just visible to the naked eye.

How do I identify the type of clothing moth species I have in my home?

The two most prolific clothing moth species are Tineola Bisselliella, or the web spinning clothing moth, and Tinea Pellionella, or the casemaking clothing moth. Web spinning moths are a goldish tan in color, have no wing markings, and their caterpillar case will be woven into the fabric that larvae feed on. Casemaking moths are a dull grey in color, have dark speck on their wings, and the caterpillar will drag its case with them as they move about.

What’s the difference between a clothing moth and a pantry moth?

It’s critical to identify the type of moth that has invaded your home so you can choose the right pheromone solution to restore peace and be moth free. Clothing moths destroy fabric and other materials and feed on animal fibers found in wool, fur, silk, feathers, felt, and leather. They avoid light and are likely to be found in dark areas. They’re not frequent fliers and usually crawl or “hop-fly” near the ground. Pantry moths are usually found flying in kitchens or other rooms of the home and invade your space by hitchhiking in already infested dry goods purchased from the grocery store. The larvae feed on grain, dried fruits, nuts, cereals, processed foods, and more. The webbing on food or packaging in dark corners of your cupboards is a common indicator of a pantry moth problem.

My traps haven’t caught any clothing moths. What do I do?

First, make sure you have removed the protective sheet from the glue. Next, be sure to discard particularly infested items and remove them from the closet. Thoroughly clean the clothes you do keep, and clean your closet by vacuuming and wiping down with a simple cleaning solution. Finally, make sure you hang one trap high on a closet pole and another one down low on the ground for maximum efficiency. If the traps are still not working for you after that, there is a high likelihood that you are dealing with a different species of moth than the two most common clothing moths.

I touched the glue on the trap. How do I get it off my skin?

The glue is non-toxic and not harmful, but you do want to avoid contact with it because it is very sticky. If it gets on your skin, gently rub it with vegetable oil, and then wash with soap and water. Repeat if necessary.

How long do these traps last? When should I replace them?

The pheromone attractant is effective for three months once they have been removed from the foil wrapper. After that, they start to lose potency. Dispose of them sooner if they are full of moths. Unopened, these traps will keep their potency for three years after the manufacturer date.

Fly Traps

Where do I place my Fly Inn?

Proper trap placement is the key to your success. You want to capitalize on the fact that flies are attracted to light, by placing these traps on windows. These traps will not yield the results you desire with placement on other locations such as refrigerators, doors, or walls. These traps work best at the bottom edge of the glass because the top of the trap has the largest opening for insects to enter. Clean the glass so that the plastic housing suction cups will stick well, wet the suction cups for max suction, and adhere to windows. Then place the sticky trap insert inside the housing. Choose windows that seem to be high traffic or "popular hangouts" for bugs. There are usually at least two windows in a home that seem to attract bugs more than others. Place your traps on these windows. Proceed to catch flies and other bugs. 

What kind of flies do these work for?

These work for flies and other insects that crawl on windows. There are over 16,000 types of flies in North America alone. Some common types are the housefly, fruit fly, gnat, garbage fly, blow fly, and drain fly. They don’t all have the same characteristics. The Fly Inn takes advantage of habits, (attraction to light and windows), instead of smells or other pheromone attractants. They catch bugs when you’re not looking, but keep in mind that not all fly species are attracted to light.

I touched the glue on the trap. How do I get it off my skin?

First, the glue is non-toxic and not harmful. But you do want to avoid contact with it because it is very sticky. If it gets on your skin, gently rub it with vegetable oil and then wash with soap and water. Repeat if necessary. You may need to move the traps a little higher than normal on the windows to keep them out of reach of pets or curious children. Just don’t move them too high, or the insects will have a harder time finding their way in.

How long do these last?

These traps last until they are full. So sit back and enjoy peace of mind as your traps do all the catching for you, while also looking stylish in your home. No pesticides. No insecticides. No smells. No toxins. So you can feel confident that your loved ones are safe and secure.

Six Feet Under Insect Spray

Is it safe to spray on my dog? Kids? What about my garden?

Please use common sense. Don’t spray in your mouth, eyes, etc. We value our customers' health and always want to provide a safe and effective product. In general, if you’re spraying something other than an insect, it’s safe to use as directed. The standard "keep out of reach" verbiage is on all products to cover the owner if the product is not used as directed. This is not designed to be a traditional garden remedy.

Does this spray work as a preventive measure or repellent?

Six Feet Under spray is a “kill on contact” solution. It is not meant for preventing insects like a repellent. It will assist in ridding you of the bugs you already have.

Does the insect die on contact with this product?

This spray is a contact killer for all insects. The time it takes depends upon the insect species. Bed bugs die faster than hornets, but in a short amount of time it will kill them all (softly, of course). Kill time can range from immediate (ants and moths), to 90 seconds (flies and roaches).

What is the shelf life of the Six Feet Under spray?

Six Feet Under has a two year shelf life when stored as directed in a cool place.

Can I spray Six Feet Under on my bedding and pillows? What about clothing?

Yes, although we don’t recommend soaking them. A fine mist will do the trick. Make sure you test fabrics first in an inconspicuous spot before committing.

Can I use this to treat bed bugs?

Six Feet Under will kill bed bugs, but it is not a long-term solution to bed bug infestations.

Bulb Duster

What are the accessories and how do I use them? 

For mess free filling, we’ve included a convenient funnel for your DE powder. DE is a very fine powder and also clumps very easily. This can result in small inconsistencies in flow with most powder applicators on the market. To avoid this, we’ve included a steel ball already in the bulb. You can shake periodically to break up any small clumps. The flexible vinyl tubing can be attached to the curved tip to reach around corners or eaves, and last but not least, the brass extension rod can be used to get into those hard-to-reach crevices. Just unscrew the curved brass tip from the aluminum lid and thread the extension rod in its place. Now add the curved tip to the nut connector at the end of the extension rod and viola! 

How does Diatomaceous Earth (DE) work?

DE will rid your home of insects including fleas, ants, cockroaches, and bedbugs by dehydrating insects rather than killing them with insecticidal toxins. That said, it takes time for the dehydration process to take place. DE is not a "dead on contact" solution, but it is very effective. We recommend at least 24-48 hours before cleaning. Use proper safety precautions to protect your lungs from irritation.

Are there different types of DE?

There are two types of DE for use in the home: food grade and insect grade. Your DE doesn’t have to be food grade, but if you are using it in your kitchen, it’s better to use food grade. Both types have the same basic make-up, but food grade comes from a source that is whiter in color, while insect grade is more gray in color. The white is psychologically more “pure” to ingest into the body. (Please consult a doctor before consuming DE powder). They also have different labeling requirements. Even though there are no toxic or poisonous additives in pure insect grade DE, the EPA requires it to have a CIC label instead of a food grade label, which changes its classification to an insecticide rather than a consumable product. With that in mind, be sure to check insect grade DE labels closely as some manufacturers do add attractants and other insecticide boosters. There is also a third grade of DE powder for use in swimming pools. Stay away from using this as an insecticide or around food since this product is not safe for human consumption.

What do I do after I apply DE?

Once you’ve applied the DE, the longer you can leave the powder out before sweeping or vacuuming, the better. If you have applied the powder in hidden places, leave it alone and let it do its job for as long as possible. It doesn't have an attractant, but it acts as a barrier to keep bugs out and kill anything that walks through it. If it has been applied along baseboards and is more noticeable, try to get powder into any cracks, and then leave it for 24 to 48 hours before cleaning. Sweeping is better than vacuuming since more powder is left in the crevices. If you have applied it on your carpet, vacuum after 48 hours. (A WORD OF CAUTION: DE powder will burn up the motor on a standard vacuum. Only use a vacuum with a HEPA filter. If you are unsure of the type of vacuum you have, we do NOT recommend spreading DE or other powder insecticides on your carpet.) 

What about fleas?

To reduce the flea circus on your cats and dogs, dust their beds with diatomaceous earth (DE) 1 to 2 times per month. You can apply DE directly onto your pets, but be sure to do so in a well-ventilated area. Rub the powder deep into their fur, and avoid their eyes and nose. If they have any negative skin reactions, discontinue use.

What about roaches?

To rid your kitchen of cockroaches (arguably the most objectionable insect known to man), squeeze a thin line of DE along the back wall inside your cupboards and pantry. If your top cupboards are not flush with the ceiling, apply the powder along the crevice against the wall. Pull your refrigerator out from the wall and apply behind and under the refrigerator (most refrigerators have wheels and can easily be rolled away from the wall). Squeeze some DE along the wall under the sink.

What about bed bugs?

Getting rid of bed bugs can be difficult, but bed bug bites are no joke. Using DE is the difference between success and failure. After you go through the steps of steam cleaning, washing fabrics, and vacuuming, it’s time to apply DE with the Insect Buster. Dust on the floor, under the mattress and around the bed posts. Lift the top mattress and apply a generous dusting on the box spring. Apply on top of the mattress and work the powder into the seams. Also distribute in closets and dressers. Apply DE in the seams and textures of the mattress. Apply along baseboards and in any cracks and crevices. Wait 48 hours (a week is best) before vacuuming. The more of a DE barrier you can maintain, the fewer insects you will have to deal with.

What about ants?

Depending on what part of the world you live in, ants can vary in their level of destruction. Some bite. Some tunnel through wood. Some try to carry off your refrigerator. Regardless, you can use DE liberally to guard against ants. This is one insect we recommend for both indoor and outdoor application, if applicable. Apply DE on, and into, ant hills. Apply along the foundation, and if possible, apply along the foundation under the house. Inside the house, apply DE wherever you see an "ant parade" entry point. Behind or along baseboards is also effective.

Rest In Peace Insect Spray

How does Rest In Peace kill bed bugs?

Rest In Peace spray powerfully eliminates bed bugs by removing the outer, waxy layer of the bug, causing dehydration. Rest In Peace also kills this nightmare of a bug in all stages including eggs, all five nymph stages, and adults. 

Can you spray Rest In Peace directly onto the skin to prevent bedbug bites?

Rest In Peace is non-toxic to humans and pets when used as directed, however, it is not recommended for topical use due to individual skin sensitivities. Using this spray to kill the source of bed bugs and solve the problem altogether is the best solution to end bed bug bites.

How long is Rest In Peace effective?

Rest In Peace combines an immediate killing and residual effect lethal for 90 days from the date of application. Efficacy depends heavily on following the Rest In Peace User Guide attached to the bottle. Perform all steps of the proper application to maximize your success.

I applied Rest In Peace, now what? 

After all steps of the proper application have been done, I suggest you re-examine the treated areas with black light to confirm that the entire target area has been properly treated. Where sparkle or glow is low, follow steps to retreat.

Do I need to repeat my application of Rest In Peace? 

The lifespan of a bed bug most commonly ranges from four to six months. Rest In Peace kills on contact and will keep on killing for up to 90-days. I recommend continued application every 90 days for up to six months.

Is Rest In Peace a good preventive measure if I am traveling and going to hotels or hostels?

Absolutely! It is effective but I recommend putting it in a smaller bottle for security checkpoints.

Will Rest In Peace work on other insects?

Absolutely! Rest In Peace has the same 90 day residual effect on fleas, carpet beetles, silverfish and more!

Still can't find the answer that you're looking for?

Chat with us, send us an email or contact our customer service experts at: (844) 525-2779